Good food starts with peace of mind.
Register your purchase, get support and track your request—all in one place.
What can we help you with?
Choose an option to get started.
Let’s get it sorted.
You can request support even if you have not registered your warranty.
Make it officially yours.
Register within 7 days of purchase under Everdure’s registration policy.
More than 7 days? You can still submit your details. Your registration will be marked Review Required. Support remains available.
A quick check-in.
Enter your support ticket reference and the mobile number used for that request to see its status and messages from our team.
Let’s find your request.
Use the same mobile number and Order ID you provided when requesting support.
Useful answers.
A few things worth keeping handy.
Can I register after 7 days?
Yes. Your registration will be accepted for review. Support remains available.
Do I need warranty registration to request help?
No. You can submit a support request directly. Purchase details may be verified before a warranty claim is approved.
What is the difference between WR and EV references?
WR identifies a warranty registration. EV identifies a support ticket. Use your EV reference to check support status.
What if I used the earlier website or Google Form?
Registrations from the connected Google Form are being imported. Older website records may need a separate check. You can request support with your Order ID and mobile number.
Can I upload a photo?
Yes. Add up to 3 photos to a new support request, or 1 invoice image or PDF to a new warranty registration. Each file must be 5 MB or smaller. Files are stored privately for staff review.
Can I attach files to an existing registration?
This form provides upload access when a new record is created. Repeating an existing registration will not create new upload access.
Does registration approve a warranty claim?
No. Claims remain subject to the applicable terms and purchase verification.